Mr Rental acts quickly over women's refuge concerns
posted on 29th November 2014
The Mr Rental franchise has acted quickly to address concerns raised in the Christchurch Press over debts run up by two clients of Aviva, formerly Christchurch Women's Refuge. In an apparent misunderstanding, one of the women used a loan from the agency intended for the purchase of household goods to rent them instead. Another woman spent $30,000 renting items over a few years. Mr Rental has said the franchisee in question 'may have operated outside the recommended franchise business model' and has reportedly offered to wipe the slate clean for both customers.
One of Aviva's loan recipients, a beneficiary, paid $8000 over 18 months to rent a "substantial" list of household items from Mr Rental in Blenheim Rd, she said.
"I believe she [thought] it was a rent-to-buy situation. Yes, it's consumer responsibility but what if [people] don't understand the language? I genuinely think the option to rent is good for some circumstances [but] whose responsibility is it to say, 'How long do you want it for?'
Featured Listings
CrestClean
Looking for a simple business with low risk and high profit margins - where you can enjoy a great lifestyle? A CrestClean franchise ticks all the boxes!...
Goodwin Turner Commercial Lawyers
Goodwin Turner Commercial Lawyers aims to provide a modern, friendly, client-focused and efficient approach to your legal business requirements, with a...
Speed Queen Laundry Systems
Enjoy semi‑passive income with your own Speed Queen self‑serve laundromat. With our expert support you’ll be operating a profitable business in no time,...
Choices Flooring
Be part of a new retail opportunity in New Zealand with one of Australasia’s most innovative flooring brands. At Choices Flooring, you’re not just...
Westpac New Zealand
Westpac is New Zealand's most experienced bank in franchising and the only bank offering dedicated franchise specialist managers throughout the country....
