The Franchise Advice Centre - Running A Franchise Outlet

You've decided on a Franchise Opportunity - what comes next? Advice on the day-to-day realities of running a Franchise
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The Top Five Must-Read Articles

Local Marketing for Franchisees

January 2007 - As a franchisee, how do you drive your business on a local basis? Troy Hazard shares six top tips based on real-life experience

Working From Home

Setting up a home-based business can be a challenge, but doing it properly will save you a great deal of time, frustration and money in the long run, says Heather Douglas

TEN GOOD HABITS
for a franchisee's first six months

In this article from March 2002, the late Brian Salmon, founder of The $2 Shop, and Lorraine Butler outline the essential Do’s and Don’ts for new franchisees

How Can I Make My Franchisor Listen?

If a franchisee has a problem how can they make themselves heard by the franchisor?

How Are You Doing?

Leith Oliver outlines one of the most fundamental tools for surviving in business: calculating break-even.

Business Management

Caring and Sharing

Colin Taylor explains why sharing information is vital for keeping franchisees motivated

give your franchise A HEAD START

How can you best prepare for running your own business? Lorraine Lord takes some advice

How To Write A Simple Business Plan

A business plan provides an essential map to get you to your business destination. This guide from The National Bank outlines the benefits of having a business plan, the key elements, and how you can prepare a simple but effective plan that will function as an 'action template' for your business.

Jim's franchisor moves into training

Jim Penman, founder of Jim's Mowing and a remarkable 28 other services under the ‘Jim's' brand, has launched a new venture - a school for small business owners

Local Marketing for Franchisees

January 2007 - As a franchisee, how do you drive your business on a local basis? Troy Hazard shares six top tips based on real-life experience

Managing marketing funds

September 2009 - How do franchises collect marketing funds, who is accountable for them and how should they be spent?

Mary Lambie - lessons of a new franchisee

TV presenter and cover girl Mary Lambie tells us what she's learned in her new career as a Subway franchisee.

NZ businesses need to integrate with immigrants

When it comes to immigrant groups, it is New Zealand businesses which should be integrating with the diverse cultural needs of those groups, rather than the other way around. So says Simon Nikoloff of KiwiHost New Zealand.

TEN GOOD HABITS
for a franchisee's first six months

In this article from March 2002, the late Brian Salmon, founder of The $2 Shop, and Lorraine Butler outline the essential Do’s and Don’ts for new franchisees

TWO’S COMPANY
working with your spouse or partner

What are the benefits and drawbacks of working together with your spouse? Simon Lord talks to three couples who are partners in life and work

What Does The Franchisor Do For Franchisees?

What have the Romans done for us? That's one of the classic lines from Monty Python's "Life of Brian" - but it will sound familiar to any franchisor, too. Simon Lord has been imagining how things might sound 2000 years on.

Who pays for price promotions?

Franchisors and franchisees should be wary of how they structure sales promotions

Working From Home

Setting up a home-based business can be a challenge, but doing it properly will save you a great deal of time, frustration and money in the long run, says Heather Douglas

Resolving Problems

10 good reasons to
EMBRACE CONFLICT

January 2012 - A recent study by Massey University suggested that conflict is commonplace in franchise relationships but that it is not always well-managed by franchisors. Here are 10 reasons why conflict need not always have negative outcomes.

How Can I Make My Franchisor Listen?

If a franchisee has a problem how can they make themselves heard by the franchisor?

Making a Formal Complaint

If you think you have a justified complaint about a franchise, what should you do? Here's our guide to making a complaint under the Franchise Association's Code of Practice.

Mediation not media

2nd October 2008 - Kamikaze conflicts and publicising disputes can lead to disaster

Mediation Panel Offers Dispute Resolution for Franchisees

A Mediation Panel organised by the Franchise Association of New Zealand makes rapid resolution of disputes available to members and non-members alike

Pressing the right buttons

Don’t treat others as YOU would like to be treated but as THEY would like to be treated, says Allison Mooney. It can make all the difference to the results franchisors and franchisees achieve.

Westpac
challenges and opportunities IN CHRISTCHURCH

Amy Densem of Westpac offers her personal insights into a post-earthquake city and the impact this event has for franchising

Working Together

Greg Nathan provides 14 tips on how to improve your working relationship with your spouse.

Financial Matters

DOING THE SUMS
on buying a franchise

October 2010 - How do you evaluate a franchise from a financial point of view? Lorraine Lord follows one man’s journey as he does his sums on a real-life business opportunity

Getting The Right Price

When the time comes to sell your franchise, how do you get the right price for it? Grant Garraway helps you draw up a plan

How Are You Doing?

Leith Oliver outlines one of the most fundamental tools for surviving in business: calculating break-even.

Keeping Your Business Safe From Fraud - Part One

Fraud is very much in the news in franchising right now. Steve Davis looks at common types of fraud which can affect both franchisees and franchisors and suggests ways of preventing them

Keeping Your Business Safe From Fraud - Part Two

In the first article, Steve Davis looked at common types of fraud which can affect both franchisees and franchisors. Here he suggests some controls to help you avoid getting caught out.

Seven Ingredients To Financial Success

Too many businesses decline or fail to perform as well as they could because the owners or managers lack financial skills and the ability to pay attention to the basic indicators that affect performance and profitability. The National Bank has provided this guide which outlines seven management skills to help you get the best out of your business.

to register or deregister?
GST IS THE QUESTION

June 2010 - Craig Weston and Estelle Logan look at some of the issues surrounding changes in the GST regime

Valuing A Business

Thinking of buying a business? Leith Oliver helps you to calculate what it might be worth to you, and offers some thoughts on franchise fees and goodwill payments.