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Franchise Awards 2004 - Full Results

by Simon Lord, last updated on 29th July 2009

Commercial cleaning company Cleantastic cleaned up at the 2004 Franchise Awards, taking the Westpac Supreme Award, sharing the ANZ Franchise System of the Year award with Star Mart and taking out the Exporter of the Year title as well. Brumby's Hot Bread Shops franchisees returned to their winning ways in the battle for Franchisee of the Year

Commercial cleaning company Cleantastic has impressed judges at this year’s Franchise Awards, winning not only the Westpac Supreme Award, but also Franchise System of the Year (Home Grown) and Franchise Exporter titles.

The Auckland-based company began nine years ago and has now expanded to 80 franchisees in New Zealand, 300 franchisees in Australia and has further plans to develop into the UK and Canada.

In accepting the Supreme Award Cleantastic founder Stu Beadle paid tribute to his wife and to New Zealand Master Franchisee Mark Gilbert, who was also present at the glittering Awards ceremony held at the Hyatt Auckland in the presence of Prime Minister Helen Clark.

Announcing the winners of the New Zealand Franchise Awards, Franchise Association of New Zealand (FANZ) chairman, Simon Lord, says the Awards are the premier franchising event of the year.

"The New Zealand Franchise Awards celebrate excellence in franchising, an industry worth well over $10 billion to New Zealand from 14,000 franchised outlets and employing around 70,000 people," he says.

This year marks the 10th anniversary of the annual awards.

The list of winners in full is:

 

Stu and Karyn Beadle (centre) received the Westpac Supreme Award for Cleantastic from Westpac

Stu and Karyn Beadle (centre) received the Westpac Supreme Award for Cleantastic from Westpac's Bruce McLachlan and Prime Minister Helen Clark

 

Westpac Supreme Award - Cleantastic

The winner of the Supreme Award for 2004 is Cleantastic. Over the past nine years commercial cleaning company Cleantastic has shown a strong track record with profitable business at all levels.
New Zealand Franchise Awards judge Heather Douglas says, "Cleantastic has shown its multi-faceted strengths in franchise systems, as well as in the master franchisee arena and within the individual franchisees businesses. Being so strong in all three areas made them a natural candidate for the Supreme Award."
Award sponsored by Westpac

 

The Star Mart team celebrate winning the Franchise System of the Year - Imported title

The Star Mart team celebrate winning the Franchise System of the Year - Imported title

 

ANZ Franchise System of the Year-Imported - Star Mart

The Star Mart franchise system has grown rapidly since its inception in 1997, now comprising a total of 116 stores across New Zealand.
“I was impressed with Star Mart’s submission. They communicated their goal of excellence in franchising within New Zealand in a clear and comprehensive manner, and then followed through with a presentation of the franchise system that was refreshingly honest as well as superior,” says judge Sarah Trotman.
Award sponsored by ANZ

 

Cleantastic also won the Franchise System of the Year - Home Grown title, presented by ANZ

Cleantastic also won the Franchise System of the Year - Home Grown title, presented by ANZ's Kevin Hughes and Prime Minister Helen Clark

 

ANZ Franchise System of the Year-Home Grown – Cleantastic

Cleantastic first developed effective systems in New Zealand and then focused on growth in Australia. Now they are moving into the UK market and are poised to do the same in Canada.
“It’s remarkable for a company like Cleantastic to start a business from scratch and develop it as methodically, effectively and excellently as they have,” says judge Heather Douglas.
Award sponsored by ANZ

 

Winners of the Master Franchisee of the Year title Mike & Vicki Wiggins of Icon Business Solutions. The Award was presented by Prime Minister Helen Clark and Andrew Durrans of award sponsors Brebner Print

Winners of the Master Franchisee of the Year title Mike & Vicki Wiggins of Icon Business Solutions. The Award was presented by Prime Minister Helen Clark and Andrew Durrans of award sponsors Brebner Print

 

Master Franchisee of the Year - Icon Business Solutions

Icon Business Solutions uses a systems-based approach to improve client companies’ functioning and profitability. Mike and Vicki Wiggins started out as franchisees of Icon Business Solutions and purchased the New Zealand master franchise in 2002.
“Icon not only deliver an excellent system to clients; their belief in it is so strong they put themselves through the process too. The fine-tuning and improvement of systems in the last two years has meant increased success,” comments judge Shelley Eden.
Award sponsored by Brebner Print

 

Franchisees of the Year Tina and Gerard Kennedy with Sally Wood of award sponsor Franchise New Zealand and Prime Minister Helen Clark

Franchisees of the Year Tina and Gerard Kennedy with Sally Wood of award sponsor Franchise New Zealand and Prime Minister Helen Clark

 

Franchisee of the Year - Brumby’s Bakery Rotorua

The coveted Franchisee of the Year award went to Tina and Gerard Kennedy of Brumby’s Bakery, Rotorua. According to judge Michele Pleydell, the couple are deserving winners.
“What stood out was their improvement of turnover, growth in customer count and increased sales per person. Brumby’s Rotorua function well as a team and also contribute largely to the community, which were other contributing factors in their success."
Award sponsored by Franchise New Zealand magazine & website.

 

Category winners:

Franchise Exporter – Cleantastic (award sponsored by Bradley & Associates)
Business Leadership - Icon Business Solutions (award sponsored by Franchize Consultants (NZ) Ltd)
Excellence in Customer Service - Dymocks Newmarket (award sponsored by VIP Home Services)
Team Excellence - Brumby’s Bakery Rotorua (award spnnsored by Action International)
Most Promising Franchise System - Laser Franchise Group (award sponsored by ANZ)
Brand Communication - Green Acres Franchise Group (award sponsored by CDQ Communication Design)
First Time Entrant - Dymocks Newmarket (award sponsored by Expro NZ)
Contribution to the Community - Visique Ltd (award sponsored by Rory MacDonald Law)
Innovation & Technology - Mortgage Choice (award sponsored by Hewlett Packard)

 

Regional Award winners:

Auckland - Star Mart (award sponsored by ASB Bank)
Bay of Plenty/Waikato - Brumby’s Rotorua (award sponsored by Harris Tate)
Wellington - Brumby’s Porirua (award sponsored by ASB Bank)
Christchurch - Green Acres Lawnmowing Christchurch (award sponsored by ASB Bank)
Dunedin - Mortgage Choice (NZ) Ltd (award sponsored by GS McLaughlin & Co)

 

Franchise Lawyer Stewart Germann, pictured with his wife Janice, won the inaugural Service Provider of the Year Award

Franchise Lawyer Stewart Germann, pictured with his wife Janice, won the inaugural Service Provider of the Year Award

 

Service Provider of the Year

The inaugural winner of the new Service Provider of the Year category was Auckland lawyer Stewart Germann. Stewart Germann Law Office specialises in franchising and, in addition to being a past Chairman of the Franchise Association, Stewart is the only non-North American to sit on the supplier's board of the Washington-based International Franchise Association.
The award was sponsored by Westpac.

 

Media Award

The winner of the Franchise Association of New Zealand's Media Award is Fiona Rotherham of Unlimited magazine for her article on Bill McGowan and the Fastway franchise “Couriers to the Globe”.

Prime Minister Helen Clark presented the major awards to winners. "We are delighted that the Prime Minister was able to celebrate with us the individuals and organisations who make up the franchise sector,' says Simon Lord. 'Franchising provides training, practical business education and support to thousands of small business people in this country and is a powerful contributor to our economy. The Franchise Association exists to promote excellence in franchising, and the awards identify businesses which are operating to the highest international standards."

 
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